Terms & Conditions
Terms and Conditions
Welcome to Pryor Prints. By placing an order with us, you agree to the following terms and conditions:
1. Orders
Ordering Process: Orders can be placed via email, WhatsApp conversation, or through the quote basket on our website. Once an order is placed, it is considered final.
Customer Responsibility: It is the customer’s responsibility to ensure that the correct sizes are ordered. We do not accept returns or exchanges for incorrect sizes ordered by the customer.
2. Payment
Payment Methods: We accept payments via Bank Transfer or PayPal only. Payment details will be provided upon order confirmation.
Payment Terms: Full payment is required before the commencement of any printing work.
3. Delivery
Standard Delivery: Plain clothing orders are dispatched within 48 hours.
Printed Orders: For printed orders, the delivery time can be up to 4 weeks, but typically orders are completed within 2 weeks.
Courier Delays: We are not responsible for any delays caused by couriers or third-party delivery services.
4. Returns and Exchanges
Incorrect Sizes: We do not accept returns or exchanges for items ordered in the wrong size by the customer.
Defective Items: If you receive a defective item, please contact us within 7 days of receipt to arrange a return or exchange.
5. Intellectual Property
Customer Logos: Logos and designs sent to us by customers remain the property of their respective owners. We do not claim any ownership of customer-provided logos.
Pryor Prints Designs: Any logos or designs created by Pryor Prints are our intellectual property and cannot be used without our permission.
6. Data Protection
Customer Data: We only use customer data for communication purposes regarding orders. Customer data is not stored or shared with third parties.
7. Limitation of Liability
Delays and Errors: While we strive for accuracy and timely delivery, Pryor Prints is not liable for any delays, errors, or defects caused by factors beyond our control, including courier delays.
By placing an order with Pryor Prints, you acknowledge and agree to these terms and conditions. If you have any questions or concerns, please contact us directly.
Thank you for choosing Pryor Prints!